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Refund Policy

EazyDTF Refund Policy

At EazyDTF, we are dedicated to ensuring your satisfaction with our DTF printing services. We understand the significance of each transfer we create for your business or personal project. However, it is essential for our clients to familiarize themselves with our refund policy before making a purchase.

No Refund Policy

We uphold a strict no refund policy. Once an order has been placed, it is considered final. Instead of refunds, under specific circumstances determined by our customer service team, we may offer a store gift card equivalent to the value of your order.

Store Gift Cards

In situations where there may be a valid concern with the order qualifying for compensation, as determined by our customer service team, we will issue a store gift card for the full value of your purchase. This store gift card provides you with the flexibility to place a new order at your convenience, aligning with our commitment to customer satisfaction.

Exclusions to Compensation

Please be aware that there are instances where compensation in the form of a store gift card will not be provided:

  • Color Variations: We print based on the file you submit. Therefore, we are not accountable for any color disparities between your design file and the final printed transfer. We recommend proofing your colors before submission.

  • Shipping Issues: Once your order departs our facility, we are not responsible for any shipping delays or damages incurred during transit. For shipping-related concerns, please contact the shipping carrier directly.

  • File Quality: Our print quality relies on the quality of the file you provide. We do not enhance or modify your designs. Issues arising from low-resolution or poor-quality files submitted will not be eligible for compensation.

Ensuring Success with Your Order

To ensure that your order meets your expectations, we suggest the following:

  • Review your design meticulously before submission.
  • Ensure your file adheres to our suggested guidelines for resolution and format.
  • Proofread your designs for any errors or quality issues.

Customer Service

If you have any inquiries or concerns regarding your order or our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and guarantee your experience with EazyDTF is a positive one.

Acknowledgment of Refund Policy

By placing an order with EazyDTF, you acknowledge that you have read, understood, and agreed to our refund policy.